Repairs & maintenance

One of the advantages of being a City West customer is our trusted repairs and home maintenance service.

We’ll take care of the repairs your property needs in line with our Repairs Service Standard.

However, some repairs will be your responsibility – these are outlined in the ‘Repairs and your responsibilities' quick link. Please make sure the repair is our responsibility before you report a repair to us.

You can report a repair in several ways from online using the report it function to calling our one number.