Our performance

We are passionate about improving the services we deliver. That’s why we monitor our performance based on customer satisfaction surveys and service standards.

The figures below show how we performed:

Please contact us if you would like to:

  • get involved in reviewing our performance
  • get more information about this month's performance
  • see this information in a different format

We have reviewed our Service Standards with customers and the new Standards were launched on 1st April 2017. See the useful links for more info.