Our performance

We are passionate about improving the services we deliver. That’s why we monitor our performance based on what’s been delivered, customer satisfaction surveys and service standards.

The figures below show how we performed:

Please contact us if you would like to:

  • get involved in reviewing our performance
  • get more information about this month's performance
  • see this information in a different format

Our current Service Standards were reviewed with tenants and have been in place since 1st April 2017. We have commenced the exercise to review these, with the new set to be launched in April 2019. See the useful links for more info.