We rely on the knowledge and expertise of qualified healthcare professionals to help us identify your medical needs within your home environment.
If you have asked for a major adaptation to your home, we’ll ask an Occupational Therapist to carry out an assessment.
Once we have referred you to them, they will contact you and carry out the assessment, either by visiting you or over the phone. You will be contacted within four weeks of the referral and they will update you if there are further waiting times.
If they feel that an adaptation is appropriate, their recommendations will be sent through to us.
You may not need an assessment to be carried out for minor adaptations. In all cases, please contact us.