We are for improved lives and keeping things simple
We have written to you to let you know that City West Housing Trust (CWHT) will change its name to ForHousing from 1 April 2019.
You won’t need to do anything differently when contacting us. The change is happening because we are bringing CWHT, Villages Housing Association (VHA) and Villages Community Housing Association (VCHA) under a single landlord called ForHousing. Before making this decision we sought your views between July and September last year.
Matt Jones, Managing Director of CWHT and Villages Housing Association, said: “You won’t need a new tenancy or lease agreement and you’ll receive the same levels of efficient service delivered by the same friendly faces. Things may just look a bit different, for example, the website will be branded ForHousing as will future letters.”
You should receive your letters by the end of January. We will write to you again once we’ve made the changes. We will also remind you that the changes are happening in communications between now and the end of March 2019.
Matt added: “The changes will result in simplified structures and will help us to keep things simple for you, staff and stakeholders. We remain as committed as ever to involving you in reviewing and shaping the services we provide and ensuring that our services are of the highest possible standard.”