Important fire safety information

Posted: 16/06/2017

Our thoughts are with all those affected by the tragic fire at Grenfell Tower in London this week.

Although the reasons for the dreadful incident at Grenfell Tower are not yet known, we want to reassure anyone living in a City West high rise building that the safety of customers is our top priority. City West is fully compliant with all fire safety regulations. Our high rise blocks have been designed to contain and prevent the spread of fire and external refurbishments have been carried out using different systems and materials to those that would appear to have been used at Grenfell Tower.

To mark Fire Safety Week, this week, we have run a campaign with a series of activities and information on how to keep safe in all kinds of homes. You can read more about this on our News page.

As always, local staff teams are on hand in the community to advise and reassure anyone who feels concerned. Alternatively customers can email or call 0300 123 5522.