Money matters

Our Financial Support Officers will be able to help with Housing Benefit backdates, Discretionary Payment applications and support with over-payments. We also offer close support for customers affected by Welfare Reform and have a directory of the local and national support agencies who can help you with:

  • Your rent account
  • Budgeting advice and help to make your money go further
  • Benefit advice / benefit check
  • Benefit applications i.e. Disability Living Allowance
  • Setting up a bank account
  • Grant applications i.e. Social Fund
  • Debt advice / referral
  • Affordable credit options
  • Avoiding illegal money lending and loan sharks
  • Welfare Reform: ask for advice to help you through benefit changes

Further help and advice