Developments & improvements

We're working closely with the local authority and our partners to build new homes in the North West. When our new properties become available to rent you can register your interest at our Finding A Home page.

We are also offering homes for sale and you can find out more at

We’re also improving our homes through our investment programme which has already raised the living standards of many of our customers’ homes.

Before we begin any work on your home our team will conduct a ‘scoping survey’. This happens between six months and a year before your refurbishment. The survey helps us identify exactly which improvements your home needs and makes sure we achieve the high standards set out by City West and the government.

Bathrooms and kitchens are replaced in line with our published replacement criteria. If you are concerned that your kitchen or bathroom has not been allocated for replacement as part of our investment programme then you can contact us to request a review.