How are we doing?

Investment Works:
Central Heating Systems: 1,802
New roofs: 1,984
New Kitchens: 632
New Bathrooms: 383
High Security Doors: 5,055
Double Glazed Windows: 3,986
Service Centre Performance:
Calls Received: 2453
Answered within 30 seconds: 82%
Average speed of answer: 17 secs
Week Ending: 25th - 30th January 2010

Contact City West

To report a repair and for repair enquiries call:
0300 123 5522

For all other enquiries
contact your local office

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Gas Safety

 

Is your annual gas service overdue?

Why is the safety check important to you?
 
Carbon Monoxide (CO) is tasteless, odourless and invisible. Poisoning symptoms include nausea, headaches, drowsiness, unconsciousness and even death! Every year around 30 people in the UK die from CO poisoning. The only way to know if you and your family is safe is to keep upto date with your annual gas service, check your gas certificate now- if your check is due call us on 605 7248 
 
By law, as your landlord we must carry out checks in your home each year, this is free and will give you piece of mind. It takes between just 30 minutes and 2 hours and can save your life! Failure to allow access to your home to complete the annual gas service will lead to court action and you will be liable for all court costs.
 
You may have seen a notice on your neighbour’s door if their home is without an upto date gas safety certificate. This is a potential hazard to yourselves and the neighbourhood you live in. Gas is highly explosive and carbon monoxide kills or could cause serious harm to your health if breathed in over a long period.
 
Therefore if you have any information regarding a property, with this notice on the door, that we may not be aware of and may help us gain access please let us know. This may be if you know information such as the tenant is in hospital, the tenant only visits the property a couple of times a week or the property is empty.

 The Health and Safety Executive provides further information on checking your appliances, keeping them safe as well as providing details of the symptoms of carbon monoxide poisoning. 

 


City West will be spending over £235 million in the next five years on improving the homes, estates and housing services in West Salford.