How are we doing?

Investment Works:
Central Heating Systems: 1,802
New roofs: 1,984
New Kitchens: 632
New Bathrooms: 383
High Security Doors: 5,055
Double Glazed Windows: 3,986
Service Centre Performance:
Calls Received: 2453
Answered within 30 seconds: 82%
Average speed of answer: 17 secs
Week Ending: 25th - 30th January 2010

Contact City West

To report a repair and for repair enquiries call:
0300 123 5522

For all other enquiries
contact your local office

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News

14/01/2010

National Fraud Initiative

The Government have announced a national crackdown on housing fraud and City West will be a key partner in reducing housing related fraud, such as subletting, in Salford.

Housing Associations across the country, including City West, are taking part in the National Fraud Initiative in 2010, an exercise to assist in the prevention and detection of fraud. In order to achieve this, we are required to provide personal data that we hold to the Audit Commission, so that this can be matched up with information held by other organisations, such as the police. This means that personal data held about you, such as date of birth, will be shared with the Audit Commission. Please note – the whole exercise will be undertaken in accordance with The Data Protection Act 1998.
 
This exercise will help us all by stopping fraud.
 
You are not required to do anything, but if you have any questions on this initiative or how it may affect you please speak to your Neighbourhood Officer or visit the Audit Commission’s website. This website also shows the legal powers of the Audit Commission in using this data within the Data Protection legislation and it’s Code of Practice.

 


City West will be spending over £235 million in the next five years on improving the homes, estates and housing services in West Salford.