How are we doing?

Investment Works:
Central Heating Systems: 1,802
New roofs: 1,984
New Kitchens: 632
New Bathrooms: 383
High Security Doors: 5,055
Double Glazed Windows: 3,986
Service Centre Performance:
Calls Received: 2453
Answered within 30 seconds: 82%
Average speed of answer: 17 secs
Week Ending: 25th - 30th January 2010

Contact City West

To report a repair and for repair enquiries call:
0300 123 5522

For all other enquiries
contact your local office

MORE CONTACT INFO >

Event Calendar

 

Photos from our birthday celebrations will be added to the site over the next few weeks, keep checking.

On the 21st April 2009 the first City West Customer Conference took place. The event was held at Old Trafford football ground and featured exhibitions, speakers and a range of activities for the whole family.

Please also see our latest news page for information on forthcoming events and check out the Communities Team page too.

March 2010

Next Month

Mon, 1st February 2010 - Mon, 1st March 2010

Introduction to Microsoft Publisher (over 5 weeks) 10.00am - 13.00pm

Contact: 0161 605 7633
Additional information: If you want to know how to create great leaflets, posters or brochures, create your own business cards, calendar or greeting cards, this course is for you. You will use Microsoft Publisher to experiment with various layouts, colours and images and produce fantastic publications of your choice. Refreshments will be provided to all attendees, travel and a creche can be arranged. Free to all City West customers.

For futher details or to register your interest in this event please contact: involved@citywest.org.uk

Fri, 26th February 2010 - Fri, 26th March 2010

Keep in Touch using the Internet and Email (Over 5 Weeks( 10.00am - 13.00pm

Contact: 0161 605 7633
Additional information: If you want to know how to surf the Internet and find information on line, use emails to communicate with others, chat online or try some shopping on the web this course is for you. You will use Internet Explorer to access various websites and communicate with friends and family anywhere in the world. Refreshments will be provided for all attendees, travel and a creche can be arranged. Free to all City West Customers

For futher details or to register your interest in this event please contact: involved@citywest.org.uk

Mon, 1st March 2010

LGBT Focus Group

Contact: Mr Patrick Arnold 0161 605 7630
Additional information: Informal meetig to meet with City West's LGBT tenants or those applying to be so. Attendees views will be used to tailor how City West provides services to LGBT customers.

For futher details or to register your interest in this event please contact: patrick.arnold@citywest.org.uk

Wed, 3rd March 2010

Disability Focus Group

Contact: Mr Patrick Arnold 0161 605 7630
Additional information: If you want to be more involved with this group please contact Patrick to have an informal chat

For futher details or to register your interest in this event please contact: patrick.arnold@citywest.org.uk

Thu, 11th March 2010

Mossvale TRA Committee Meeting

Contact: Patrick Arnold 0161 605 7630

For futher details or to register your interest in this event please contact: patrick.arnold@citywest.org.uk

Thu, 11th March 2010

Asset Management Customer Working Group

Contact: Patrick Arnold 0161 605 7630
Additional information: if you would like further information or involvement in this group please contact Patrick to have a chat

For futher details or to register your interest in this event please contact: patrick.arnold@citywest.org.uk

Tue, 16th March 2010

LGBT (Lesbian, Gay, Bisexual and Trans) Focus Group

Contact: Patrick Arnold 0161 605 7630

For futher details or to register your interest in this event please contact: patrick.arnold@citywest.org.uk

Wed, 17th March 2010

Customer Excellence Panel (CEP) Meeting

Contact: Linda Marshall, Tenant Empowerment Officer on 0161 605 7628

For futher details or to register your interest in this event please contact: involved@citywest.org.uk

Thu, 25th March 2010

Moss Vale Community Challenge Parnership Exhibition

Contact: Natalie Robinson, 0161 605 7652
Additional information: The Community Challenge Partnership is a project within the Moss Vale area set up to improve the lives of our customers and the neighbourhood. To gain an insight into our younger customers thoughts and ideas we gave disposable cameras to children and asked them to capture images which represent their neighbourhood, the good, the bad and the ugly. If you wish to attend an exhibition of the children's work please come along to between 5 pm and 8 pm on Tursday 25th March 2010 at Moorfield primary school. The Lord Mayor will be presenting a prize to our competition winner and certificates to all those who have taken part in this project. City West partner agencies and members of Moss Vale TRA will also be there to discuss the improvements planned for your community. Entertainment and refreshments provided.

For futher details or to register your interest in this event please contact: involved@citywest.org.uk

City West will be spending over £235 million in the next five years on improving the homes, estates and housing services in West Salford.