Equipment and adaptations

City West spends £1 million on home adaptations every year, helping 900 customers to live independently in their homes.

Completion times for major adaptations are under three months and we’re proud of our 100% customer satisfaction level. Where re-housing is a more appropriate solution, our Adaptations Policy focuses on independence.

Accessing our service

We install minor and major adaptations in our customers’ homes according to their individual needs and work in partnership with Occupational Therapy to establish the adaptations our customers need.Please contact us if you think you would benefit from our service.

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