City West is led by an Executive Team who have the responsibility to ensure that the promises made to customers are being delivered.
Our vision, mission and values set out our commitments for City West.
As a key part of this commitment City West have a number of Service Excellence Groups designed to help improve our service to customers in all areas of the organisation.
We are committed to involving our customers in helping to improve our services.
City West's drive and commitment to meeting the targets set by ourselves and our customers is set out in our corporate literature and will continue under the direction of the Board and the Executive team.