Home Ownership Officer

Date Posted 28/07/2023

Application Closing Date 25/08/2023 23:59

Hours 36 per week

Salary £32,443.19 per annum

Location Ellesmere Port

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

 

As part of our Housing Managed Contract, you’ll process right to buy applications and provide an effective leasehold management service. You’ll ensure a high-quality post sales service to right to buy and shared ownership leaseholders.

 

Why ForHousing?

  • Hybrid working – most of your time can be spent working at home, or you’re free to spend more time in the office if you prefer
  • Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you
  • STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
  • Smartech – purchase technology or white goods and spread the cost
  • Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
  • Cycle to work scheme – save up to 40% on bikes and equipment
  • Employee Assistance Programme – access to a 24/7 counselling and support helpline

 

What you’ll be doing:

 

  • Processing right to buy applications within statutory time limits
  • Working with Finance, Income Management, and other colleagues to provide service charge statements and accounts
  • Preparing, issuing, and collecting charges associated with major works to leasehold properties, alongside the Asset Management team
  • Providing advice and assistance to customers
  • Liaising with solicitors in relation to leasehold resale enquiries

 

What we’re looking for:

 

  • Excellent customer service and communications skills
  • Experience in a housing/home ownership environment

 

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.

 

If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk.

 

Please note we reserve the right to close this advert early, depending on application volumes.