How are we doing?

Investment Works:
Central Heating Systems: 1,802
New roofs: 1,984
New Kitchens: 632
New Bathrooms: 383
High Security Doors: 5,055
Double Glazed Windows: 3,986
Service Centre Performance:
Calls Received: 2453
Answered within 30 seconds: 82%
Average speed of answer: 17 secs
Week Ending: 25th - 30th January 2010

Contact City West

To report a repair and for repair enquiries call:
0300 123 5522

For all other enquiries
contact your local office

MORE CONTACT INFO >

Our performance

How are we doing?

We set ourselves some ambitious targets and  we can report back to our customers on how we are doing...

How Are We Doing? City West's Performance for the third quarter (October – December) of 2009/10

Report 1st June 2009

How Are We Doing? City West's Performance for the second quarter (June – September) of 2009/10

How Are We Doing? City West's Performance for the first quarter (April – June) of 2009/10

Please contact a member of the Performance Team on 0161 605 7200 if you have any questions about performance or the steps we are taking to improve it.

City West will be spending over £235 million in the next five years on improving the homes, estates and housing services in West Salford.