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About City West

ForViva group members

City West Housing Trust, a ForViva group member is a not-for-profit organisation owning over 14,600 homes in the North West. We take a ‘can do, will do’ approach to our work and are proud of our success so far. Our strong relationships with our customers and partners have helped us make significant improvements in our local communities.  We are a Forviva group member, and our vision and values reflect this.

ForViva's vision of "improved lives" is underpinned by the Community Impact Strategy. It's all about working openly and in partnership so that together we make a difference to lives and futures. You can view the full strategy here.

The 2014/15 Annual Report is available online or as pdf download.  Our latest  Directors’ Report and Financial Statements, including Value for Money Statement and Social Accounts are also available.

Our Priorities

Community Impact

  • Health
  • Education & Employment
  • Safe Communities
  • Neighbourhood


  • Finance
  • VfM
  • Governance
  • Risk Management & BCP
  • Health and Safety
  • Procurement
  • Income Management


  • Asset Management
  • Repairs & Maintenance
  • Development

Growth with Purpose

  • Growth
  • Business Development

Service Excellence

  • Customer Access & Care
  • Customer engagement & Invovlement
  • Digital Inclusion


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